Privacy Policy for Skoop

1. Introduction

Welcome to Skoop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our app and website (theskoop.app).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). We respect your privacy and only collect the data necessary to provide our services, optimize performance, and improve your experience.

2. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected via your use of the App.

A. Information You Provide

Account & Authentication Data: To create an account and authenticate you, we collect your email address. Alternatively, if you sign in using a third-party provider (such as Google or Apple), we collect the authentication token and basic profile information authorized by that provider.

Location Preferences: We collect the specific locations or cities you manually select to curate relevant events.

User Preferences: We track events you "like" or "dislike" to personalize your feed and improve our event curation algorithms.

Subscription Information: If you purchase Premium Access, we (or our third-party payment processors) receive confirmation of your subscription status to unlock unlimited features. Note: We do not store your credit card or full financial details on our servers; transactions are handled by secure third-party payment providers (e.g., Apple App Store, Google Play Store).

B. Information Collected Automatically

Device & Usage Data: We collect information about how you access our App, including your device model, operating system, and unique device identifiers.

Performance Analytics: We use tools like Crashlytics and screen analytics to collect data on app crashes, performance issues, and how you navigate the screens. This helps us fix bugs and optimize the App's speed and usability.

Geolocation Data (Optional/Future): With your explicit permission, we may collect precise location data (GPS) to show you events near your immediate physical location. You can toggle this access on or off at any time in your device settings.

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To verify your identity, manage your account, and provide the Skoop service.

Personalization: To show you curated events based on your selected location and your liked/disliked history.

Communication: To send you push notifications regarding new events in your area, service updates, or changes to our policies.

App Improvement: To analyze crash reports and usage patterns (via screen analytics) to improve stability and user interface design.

Subscription Management: To process and verify your Premium Access status.

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following limited circumstances:

Service Providers: We may share data with trusted third-party services that help us operate our App, such as:

• Cloud Hosting: To store user data securely.
• Analytics Providers: (e.g., Google Firebase/Crashlytics) to analyze app performance.
• Authentication Services: (Google/Apple) for login verification.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: If Skoop is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Security of Your Data

We value your trust in providing us your Personal Information and use commercially acceptable means to protect it. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

Access: The right to request copies of your personal data.

Correction: The right to request that we correct any information you believe is inaccurate.

Deletion: The right to request that we delete your personal data ("Right to be Forgotten").

Opt-Out: You can unsubscribe from marketing emails or disable push notifications via your device settings.

To exercise these rights, please contact us at support@theskoop.app.

8. Children's Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal data, we immediately delete this from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: support@theskoop.app

Website: theskoop.app